Your information
Privacy & Cookies Policy
Last updated: 4 November 2026
This notice explains how Maximum Energy Ltd uses personal information when you browse our website, contact us, or request a quote. We aim to use your details responsibly and only for appropriate business purposes.
1. Who we are
Maximum Energy Ltd (company number 16956895) is responsible for personal information collected through this website.
Email: liam@maximum-energy.co.uk
Phone: 07754 729944
Registered office: 213 London Road, Hadleigh, Benfleet, Essex, SS7 2RD, United Kingdom.
2. Information we collect
If you send an enquiry, we may collect your name, email address, telephone number, type of enquiry, your message and any other details you choose to share about your property or project.
When you visit the website, basic technical information required to deliver the site may be processed by our hosting provider, such as an IP address, browser information and server logs. If you consent to optional analytics or advertising technologies, additional usage information may be processed by the relevant Google services.
3. Why we use your information
| Purpose | Lawful basis |
|---|---|
| Responding to enquiries, preparing a quote and taking steps you request before entering into a contract. | Necessary to take steps at your request before a contract (UK GDPR Article 6(1)(b)), where applicable. |
| Responding to other general questions and managing routine business correspondence. | Our legitimate interests in responding to customers and operating our business (Article 6(1)(f)). |
| Keeping records where required by law, including applicable accounting and legal requirements. | Legal obligation (Article 6(1)(c)), where applicable. |
| Optional website analytics and advertising measurement technologies. | Your consent (Article 6(1)(a)) where personal data is processed for those purposes. |
We do not add you to a marketing mailing list simply because you complete the enquiry form.
4. How website enquiries are handled
When you submit the website contact form, the details you provide are processed by the site's hosting service (20i) and sent by email to liam@maximum-energy.co.uk, which uses the business's existing email service. We use the information to respond and discuss your requirements.
The website can register a successful form submission as a website event. The event is designed not to include your name, email address, phone number or message.
5. Cookies and similar technologies
We use essential browser storage to remember your cookie preferences. Optional Google Analytics measurement, and any optional advertising measurement configured through Google Tag Manager, are subject to the choices you make in the cookie banner.
| Category | Use | Choice |
|---|---|---|
| Essential preference storage | Remembers your consent preferences on this device (for example, maximum_energy_consent_v1 in local storage). | Needed to remember your choice. |
| Analytics | If enabled and accepted, Google Analytics 4 may collect website visit and interaction information and set analytics cookies such as _ga. | Optional — you can accept or reject. |
| Advertising measurement | If enabled and accepted, advertising tags may measure interactions and campaign performance. | Optional — you can accept or reject. |
For more about Google's data handling, see Google's Privacy Policy.
6. Who may process your data
We use service providers to help operate the website and communicate with customers. These may include 20i (website hosting), Microsoft 365 (business email), and Google services for analytics or advertising measurement if configured and consented to. We may also share information with professional advisers or authorities where needed or required by law.
Some providers may process personal information outside the UK. Where international transfers apply, we rely on the safeguards or adequacy arrangements required by data protection law and seek further information from the relevant provider when needed.
We do not sell personal information collected through the website.
7. How long we keep information
We keep enquiry information only for as long as reasonably needed to respond, prepare and follow up quotations, manage any resulting customer relationship, and deal with applicable legal, tax or dispute requirements. We review whether information is still needed and delete it when it no longer serves these purposes. Different retention requirements may apply if you become a customer.
8. Your data protection rights
Depending on the circumstances and lawful basis, you may have the right to access your personal information, have incorrect information corrected, request erasure or restriction, object to certain uses, and request transfer of information. Where processing is based on consent, you may withdraw it at any time without affecting earlier lawful processing.
Your right to object: you may object to processing based on our legitimate interests. Contact liam@maximum-energy.co.uk to make a request or raise a privacy concern.
If you are unhappy with how your information is handled, you may complain to the Information Commissioner's Office (ICO).
9. External websites and updates
Links to external websites are governed by their own privacy policies. We may update this notice when our website, services or legal requirements change. The latest version will appear on this page.